What you see is what you pay, even at scale.
Three plans. Published prices. No enterprise haggle, no per-seat traps, no surprise overage bills at the end of the quarter.
Foundation
For one channel and a single workflow team.
- One production channel (voice, chat, or email)
- Up to 25,000 conversations / month
- Five Agent Operating Procedures
- Watchtower QA on 100% of conversations
- Standard integrations (HubSpot, Zendesk, Slack, Sheets)
- Email support, 1 business day response
Build
Most teamsFor teams running multiple channels with real ops volume.
- All channels: voice, chat, and email
- Up to 150,000 conversations / month
- Unlimited Agent Operating Procedures
- Experiments, Suggestions, and BI exports
- All integrations including Salesforce and NetSuite
- Shared Slack channel with our delivery team
Scale
For multi-region deployments and regulated workloads.
- Everything in Build, with no volume cap
- EU and US data residency, customer-managed keys
- Single-tenant deployment option
- Dedicated solutions architect
- 99.95% uptime SLA with credits
- Quarterly business reviews
What's included
Side-by-side, the easy version. Everything in the table is included in the listed price.
| Feature | Foundation | Build | Scale |
|---|---|---|---|
| Channels | 1 of voice / chat / email | All channels | All channels |
| Conversations / month | 25,000 | 150,000 | Unlimited |
| Agent Operating Procedures | 5 | Unlimited | Unlimited |
| Watchtower QA | |||
| Experiments | |||
| Suggestions | |||
| BI exports & webhooks | |||
| Salesforce + NetSuite connectors | |||
| EU data residency | Add-on | ||
| Customer-managed encryption keys | |||
| Single-tenant deployment | |||
| Uptime SLA | 99.5% | 99.9% | 99.95% w/ credits |
| Support response | 1 business day | Shared Slack | Dedicated SA |
Pricing FAQ
The questions we get on the first sales call.
Talk to a real engineer, not a sales bot.
We'll spend 30 minutes on your actual workflows, tell you what we'd build first, and send a written recommendation within a week, whether you sign with us or not.
Book a 30-minute call