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What we found and fixed for ecommerce brands. Learn more about what we found and fixed for ecommerce brands

Pricing

What you see is what you pay, even at scale.

Three plans. Published prices. No enterprise haggle, no per-seat traps, no surprise overage bills at the end of the quarter.

6 weeks
median time to first agent in production
70%
of conversations resolved without a human
$0
in fees until you're live

Foundation

For one channel and a single workflow team.

$2,400
/ month, billed annually
  • One production channel (voice, chat, or email)
  • Up to 25,000 conversations / month
  • Five Agent Operating Procedures
  • Watchtower QA on 100% of conversations
  • Standard integrations (HubSpot, Zendesk, Slack, Sheets)
  • Email support, 1 business day response
Talk to sales

Build

Most teams

For teams running multiple channels with real ops volume.

$6,800
/ month, billed annually
  • All channels: voice, chat, and email
  • Up to 150,000 conversations / month
  • Unlimited Agent Operating Procedures
  • Experiments, Suggestions, and BI exports
  • All integrations including Salesforce and NetSuite
  • Shared Slack channel with our delivery team
Book a build session

Scale

For multi-region deployments and regulated workloads.

$14,500
/ month, billed annually
  • Everything in Build, with no volume cap
  • EU and US data residency, customer-managed keys
  • Single-tenant deployment option
  • Dedicated solutions architect
  • 99.95% uptime SLA with credits
  • Quarterly business reviews
Talk to sales

What's included

Side-by-side, the easy version. Everything in the table is included in the listed price.

FeatureFoundationBuildScale
Channels1 of voice / chat / emailAll channelsAll channels
Conversations / month25,000150,000Unlimited
Agent Operating Procedures5UnlimitedUnlimited
Watchtower QA
Experiments
Suggestions
BI exports & webhooks
Salesforce + NetSuite connectors
EU data residencyAdd-on
Customer-managed encryption keys
Single-tenant deployment
Uptime SLA99.5%99.9%99.95% w/ credits
Support response1 business dayShared SlackDedicated SA

Pricing FAQ

The questions we get on the first sales call.

Talk to a real engineer, not a sales bot.

We'll spend 30 minutes on your actual workflows, tell you what we'd build first, and send a written recommendation within a week, whether you sign with us or not.

Book a 30-minute call
Free Assessment

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