Your store, your stock and your inbox all disagree. We make them one system.
We run stock, support, reporting and retention for growing Shopify brands. Visible results within four weeks.
What broke first this week?
Free 3-minute score. No call needed. Or book a call (opens in a new tab)
Results from brands whose operations we run.
Before: Real demand, but catalog gaps and a dormant Meta ad account.
We cleaned the catalog, restarted Meta ads and segmented retention.
90-day Shopify revenue more than doubled against the starting baseline.
Before: Calls outside staffed hours died in voicemail.
We built a callback worklist for missed calls and put an AI voice agent on closed hours.
69.5% of closed-hours calls are now answered live by an AI voice agent.
Before: Recharge pitched a $499-a-month Plus upgrade over their $99 Starter plan.
We tested each feature against the live account and the documentation.
5 of 8 features were already on their Starter plan. Upgrade avoided.
Six functions. One system.
Pick the one that hurts most. We fix it first, then connect it to the rest so stock, support and your numbers finally agree.
Shopify, your warehouse and your marketplaces show the same stock. No more overselling on your busiest day.
Overselling, chasing where-is-my-order emails and rebuilding the numbers every Monday take time away from growing the brand. We run that part, so your team's time goes to customers and product.
Three steps, then your team owns it.
- 1
Diagnose what is breaking
We read your Shopify, helpdesk and ERP data before we propose anything. Every figure is checked against its source before it reaches you.
- 2
Build the fix
We fix it inside the tools you already use, such as Shopify, Gorgias and Recharge, and test it against your live account before we call it done.
- 3
Hand over to your team
We write it down and train your team to run it, so the fix keeps working without us.
Three steps, then your team owns it.
- 01
Diagnose what is breaking
We read your Shopify, helpdesk and ERP data before we propose anything. Every figure is checked against its source before it reaches you.
- 02
Build the fix
We fix it inside the tools you already use, such as Shopify, Gorgias and Recharge, and test it against your live account before we call it done.
- 03
Hand over to your team
We write it down and train your team to run it, so the fix keeps working without us.
Built for Shopify brands that have outgrown their tools.
- You sell on Shopify, often with a marketplace, wholesale or a warehouse partner.
- Stock, orders and numbers are kept in sync by hand.
- One person is the backup for everything, often you.
- You want it fixed inside the tools you already use.
- 1Take the free score
3 minutes. Your three weakest areas show on screen.
- 2Talk it through
A 30-minute call on those areas, using your own store's data.
- 3See results within four weeks
We fix the first area inside your tools and train your team to run it.
Operations guides.
- Scaling Ecommerce Operations: What Breaks FirstStock, support, reporting and revenue leaks.
- Ecommerce Systemization: What to Fix FirstStock counts, triage and reports as routines.
- Ecommerce Operations: What It Is and How to Manage ItThe functions, process, KPIs and software.
- Ecommerce Fulfillment Automation: A Practical PlaybookInventory sync, returns and reconciliation.
Asked and answered.
How we priceWhat do I get from the free score?
A score for each area of your operations and the three that scored lowest, each with a first move you can make this week. It takes about 3 minutes and shows on screen as soon as you finish. No call needed.
How much does it cost?
It depends on how many systems sit behind your store and how clean their data is, so we quote after a call rather than guess. How we price.
We have been burned by agencies before. How is this different?
You see what is broken in your own store's data before you pay for a fix. Every fix is tested on your live account before we call it done, and written down so your team can run it without us.
Do we have to change the tools we use?
No. We start inside the tools your team already lives in, such as Shopify, Gorgias and Recharge, and connect what they report.
Find out what to fix first.
Three minutes, free, and your results show on screen. If they point to something we can run for you, book a call from there.