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What we build/Testing & QA
Keep agents accurate

Testing & QA

Replay real conversations before you ship a change.

Replay real conversations and made-up edge cases against a new version to catch regressions before customers do.

What it does

How Testing & QA works

Before a change goes live, run it against real past conversations and generated edge cases. Testing & QA scores each run on resolution, policy and tone, then shows what got better, what got worse and what broke, so you ship with your eyes open.

Highlights

What you get

Replay from production

Re-run real conversations against any new workflow, prompt or model.

Edge-case suites

Generated scenarios for the rare cases your real traffic seldom covers.

Regression view

See which scenarios got better, worse or newly broken at a glance.

Release gates

Hold a release when key checks fail, and require sign-off for risky changes.

Start with a diagnosis.

We check your own data first and tell you honestly whether Testing & QA is worth building for you.

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