Drafts with the full thread behind them.
Triage and draft email replies with the full thread in view, and keep a person in the loop where it matters.
How Email works
An email agent reads the whole thread before it drafts: prior replies, forwarded context and attachments. It can draft for a person to review, route the rest with a short summary, and leave anything sensitive to your team. Drafts are for a human to send, not auto-replies.
What you get
Thread-aware drafting
Replies that reflect everything said earlier in the conversation, including forwards.
Attachment reading
Uses the PDFs, screenshots and order exports attached to a thread so the answer fits the real document.
One-click human review
Drafts go to your team for approval in a queue built for speed.
Works in your helpdesk
Drafts sit in the helpdesk your team already uses, so nobody changes how they work.
Better together
Email is one of the things we build. We often pair it with these.
Start with a diagnosis.
We check your own data first and tell you honestly whether Email is worth building for you.
Book a diagnosis call