Voice
A voice agent for the calls nobody can staff.
A voice agent that answers after-hours and overflow calls from facts you have confirmed, and captures a callback whenever it is not sure.
How Voice works
We build voice agents for the hours and call volumes your team cannot cover. The agent answers from a locked knowledge base of facts you have confirmed, never quotes prices that change or invents policy, and puts a callback on a list when it is unsure. Missed calls and voicemails land on a ranked callback list instead of disappearing.
What you get
Answers from confirmed facts
A locked knowledge base of client-confirmed facts, so the agent does not invent warranty terms or quote prices that change.
Callback on anything uncertain
When the agent is unsure, it captures the caller's details and the reason, and a person follows up.
After-hours and holiday cover
Goes live first on the hours and branches where calls used to end in voicemail, then extends to daytime overflow.
Missed calls become a callback list
Every missed call and voicemail lands on a ranked, self-cleaning callback list instead of disappearing.
Fits your phone system
Built to sit beside the phone system your team already uses. The ISS Automotive build runs alongside Aircall.
Better together
Voice is one of the things we build. We often pair it with these.
Start with a diagnosis.
We check your own data first and tell you honestly whether Voice is worth building for you.
Book a diagnosis call